Leading a Revolution in Banking

Item

Title
en_US Leading a Revolution in Banking
Creator
Business Case Studies
Date
2020-05-29T13:34:47Z
Date Available
2020-05-29T13:34:47Z
Date Issued
2019-09-14
Abstract
en_US Intelligent Finance’s Chief Executive, Jim Spowart, has been a pioneer of direct banking. He realised that while people were queuing in banks at the counter, the customers who telephoned got priority. He felt that if telephone banking could be improved, then a fast and efficient service could be delivered to customers, without the overheads of an expensive branch network. This was the beginning of Jim Spowart’s venture into direct banking. Intelligent Finance is the third new generation bank Jim Spowart has set up. It set out to offer something that no other bank was offering, therefore, filling a gap.
Language
en_US en
Publisher
en_US The Time 100 business case studies
Subject
en_US Marketing Mix
Type
en_US Learning Object
Media
Diagram.webp