Leading a Revolution in Banking
Item
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Title
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en_US
Leading a Revolution in Banking
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Creator
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Business Case Studies
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Date
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2020-05-29T13:34:47Z
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Date Available
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2020-05-29T13:34:47Z
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Date Issued
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2019-09-14
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Abstract
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en_US
Intelligent Finance’s Chief Executive, Jim Spowart, has been a pioneer of direct banking. He realised that while people were queuing in banks at the counter, the customers who telephoned got priority. He felt that if telephone banking could be improved, then a fast and efficient service could be delivered to customers, without the overheads of an expensive branch network. This was the beginning of Jim Spowart’s venture into direct banking. Intelligent Finance is the third new generation bank Jim Spowart has set up. It set out to offer something that no other bank was offering, therefore, filling a gap.
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Language
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en_US
en
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Publisher
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en_US
The Time 100 business case studies
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Subject
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en_US
Marketing Mix
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Type
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en_US
Learning Object